Contact Us
We're Here to Help
At FIXSIA Lighting, we want your shopping experience to be simple and convenient. If you have questions about our products, need help with an order, or require assistance with shipping, returns, or exchanges, we're here to help.
Please contact us using the details below, and our team will do its best to assist you.
Contact Information
Store Name: FIXSIA Lighting
Email: support@fixsia.com
Phone: +1 917-441-1780
Business Address:
15A W 73rd St
New York, NY 10023
United States
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM Eastern Time (ET)
Saturday–Sunday: Closed
Our goal is to respond to customer inquiries within 1–2 business days.
How Can We Help?
You can contact us about:
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Product information and specifications
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Order status and tracking
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Shipping and delivery questions
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Returns and exchanges
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Refund requests
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Damaged, defective, or incorrect items
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General questions about FIXSIA Lighting
Order Support
For questions about an existing order, please include your order number in your email. If you are reporting a damaged, defective, or incorrect item, include photos when available so we can review the issue more efficiently.
Live Chat
Live chat assistance is available through our website when the live chat service is online.
Thank You for Choosing FIXSIA Lighting
We appreciate your interest in FIXSIA Lighting and look forward to helping you find the right lighting for your space.
FIXSIA Lighting — Illuminate Every Space.