Terms of service

Effective Date: July 12, 2026

Overview

Welcome to Fixsia.

These Terms of Service ("Terms") govern your access to and use of the Fixsia website, products, and related services. By visiting our website, browsing our catalog, creating an account, or placing an order, you agree to comply with these Terms as well as our Privacy Policy and other policies published on our website.

If you do not agree with these Terms, please discontinue using our website and services.

Throughout these Terms, the words "Fixsia," "we," "our," and "us" refer to the owner and operator of this website.

Section 1 – Website Use

By using our website, you confirm that:

  • You are legally permitted to enter into a binding agreement.
  • You will use our website only for lawful purposes.
  • You will not attempt to interfere with the operation or security of our website.
  • You will not use our Services in any manner that could harm Fixsia, other customers, or third parties.

Any misuse of our website may result in suspension or permanent termination of your access.

Section 2 – Customer Accounts

You may choose to create an account when shopping with Fixsia.

If you do, you agree to provide accurate and up-to-date information and to keep your login credentials confidential.

You are responsible for all activities that occur under your account.

We reserve the right to suspend, restrict, or remove accounts containing inaccurate information or used in violation of these Terms.

Section 3 – Product Information

We strive to provide accurate product descriptions, specifications, pricing, and images.

However:

  • Product colors may appear differently depending on your screen or device.
  • Product specifications may be updated without prior notice.
  • Packaging and appearance may occasionally vary from product images.
  • Availability is subject to change at any time.

Although we work to ensure accuracy, occasional errors may occur.

Section 4 – Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including situations involving:

  • Pricing errors
  • Product availability
  • Suspected fraud
  • Payment verification issues
  • Violation of these Terms

If your order is canceled after payment has been received, an appropriate refund will be processed.

Section 5 – Prices & Payments

All prices displayed on Fixsia are listed in United States Dollars (USD) unless otherwise indicated.

Prices, promotions, and product availability may change without prior notice.

By placing an order, you agree to provide complete and accurate billing information and authorize us to process payment using your selected payment method.

Applicable taxes and shipping charges, where required, will be displayed during checkout before your order is finalized.

Section 6 – Shipping & Delivery

Estimated delivery times are provided for reference only and should not be considered guaranteed delivery dates.

Delivery may be affected by factors beyond our reasonable control, including:

  • Carrier delays
  • Weather conditions
  • Customs inspections
  • Public holidays
  • Natural disasters
  • Other unexpected events

Fixsia is not responsible for shipping delays caused by third-party carriers or circumstances outside our control.

Please refer to our Shipping Policy for additional details.

Section 7 – Returns & Refunds

Returns, refunds, and exchanges are handled according to our official Return & Refund Policy.

Customers should review that policy before requesting a return or exchange.

By placing an order, you acknowledge and accept the conditions described in our Return & Refund Policy.

Section 8 – Intellectual Property

All content available on the Fixsia website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Product descriptions
  • Text
  • Icons
  • Website design
  • Layout and branding

is owned by Fixsia or used under appropriate authorization.

No material from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

Section 9 – Third-Party Services

Our website may integrate with or contain links to third-party platforms and services, including payment processors, shipping providers, advertising services, analytics tools, and other external resources.

Fixsia does not control these third-party services and is not responsible for their content, privacy practices, availability, or performance.

Your use of third-party services is subject to their own terms and policies.

Section 10 – Shopify Platform

Fixsia operates its online store using Shopify's eCommerce platform.

Shopify provides the technology that enables website functionality, order processing, and secure checkout.

Although Shopify powers our online store, all matters relating to products, orders, shipping, returns, refunds, warranties, and customer support remain the sole responsibility of Fixsia.

Section 11 – Privacy

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and use of your information as described there.

Section 12 – Customer Reviews & Feedback

If you voluntarily submit reviews, ratings, comments, suggestions, photographs, or other content to Fixsia, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, modify, and publish that content for business and promotional purposes.

You confirm that your submissions do not violate the rights of any third party or contain unlawful material.

Section 13 – Acceptable Use

You agree not to use our website to:

  • Violate any applicable law or regulation.
  • Distribute harmful software or malicious code.
  • Attempt unauthorized access to our systems.
  • Copy, scrape, or reproduce website content without permission.
  • Submit false or misleading information.
  • Interfere with website functionality or security.
  • Engage in fraudulent, deceptive, or abusive conduct.

Violation of these rules may result in immediate suspension or termination of access.

Section 14 – Suspension & Termination

We reserve the right to suspend, restrict, or permanently terminate access to our website or Services if we believe a user has violated these Terms or engaged in unlawful or harmful conduct.

Termination does not affect any rights or obligations that arose before the termination date.

Section 15 – Disclaimer of Warranties

Unless otherwise required by law, all products, services, and website content are provided on an "AS IS" and "AS AVAILABLE" basis.

Fixsia makes no guarantee that our website will operate without interruption or error, or that all information will always be complete, accurate, or current.

To the fullest extent permitted by law, all express and implied warranties are disclaimed.

Section 16 – Limitation of Liability

To the maximum extent permitted under applicable law, Fixsia shall not be liable for any indirect, incidental, consequential, special, or punitive damages resulting from the use of our website, products, or Services.

In any event, our total liability for any claim relating to a purchase shall not exceed the amount actually paid for the product giving rise to the claim.
 

Section 17 – Indemnification

By using our website and Services, you agree to defend, indemnify, and hold harmless Fixsia, along with its owners, employees, affiliates, partners, and service providers, from any claims, liabilities, damages, losses, expenses, or legal fees resulting from:

  • Your violation of these Terms of Service.
  • Your misuse of our website or Services.
  • Your infringement of any third-party rights.
  • Your violation of any applicable law or regulation.

This obligation will remain in effect even after your use of our website has ended.

Section 18 – Governing Law

These Terms of Service, along with any disputes or claims arising from your use of our website or Services, shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

Any legal action or proceeding relating to these Terms shall be brought in a court of competent jurisdiction located within the State of California, unless otherwise required by applicable law.

Section 19 – Changes to These Terms

Fixsia may update or revise these Terms of Service from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Whenever changes are made, the updated version will be published on this page with a revised Effective Date.

We encourage you to review these Terms periodically. By continuing to access or use our website after any updates become effective, you agree to be bound by the revised Terms of Service.

Section 20 – Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please feel free to contact us.

Fixsia

Customer Support Email: support@fixsia.com

Phone: +1 (213) 495-4796

Business Address:
3440 S Cordoba Ave
Spring Valley, CA 91977
United States

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)