Payment Policy

At FIXSIA Lighting, we aim to provide a convenient and secure checkout experience. This Payment Policy explains the payment methods accepted when placing an order through our online store.

Accepted Payment Methods

Depending on availability at checkout, FIXSIA Lighting may accept the following payment methods:

  • American Express

  • Diners Club

  • Discover

  • JCB

  • Mastercard

  • UnionPay

  • Visa

  • Visa Electron

The payment methods available for your order will be displayed during checkout. Only payment methods shown as available at checkout can be used to complete your purchase.

Payment Processing

All payments must be completed at checkout using an available payment method. Your order will be processed after payment authorization and confirmation.

Your payment may be declined if the card issuer or payment provider cannot authorize the transaction. If this happens, please verify your payment details or contact your card issuer.

Payment Security

Payment information is processed through the payment provider available at checkout. FIXSIA Lighting does not intend to collect or store your full card number or card security code directly.

Please ensure that your billing information is accurate when placing an order.

Pricing and Currency

Product prices and applicable charges are displayed during the shopping and checkout process. Please review your order total before completing your purchase.

Your bank or card issuer may apply additional fees, such as foreign transaction fees, depending on your account and payment arrangements.

Refunds

Approved refunds are issued to the original payment method used for the purchase, in accordance with our Return and Refund Policy.

After we process a refund, your bank or payment provider may need additional time to make the funds available.

Payment Issues

If you experience a payment issue or have a question about a transaction, please contact us.

Email: support@fixsia.com
Phone: +1 917-441-1780

Customer support hours are Monday through Friday, 9:00 AM–5:00 PM Eastern Time (ET). We are closed on weekends.

FIXSIA Lighting — Illuminate Every Space.