Payment Policy

Payment Policy

Last Updated: July 12, 2026

Thank you for choosing Fixsia.

We want every purchase to be safe, simple, and hassle-free. This Payment Policy explains the payment methods we accept, how payments are processed, and the steps we take to help protect your personal and financial information.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

For your convenience, we accept several trusted payment options during checkout.

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Digital Wallets

  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay

All payments are securely processed through trusted third-party payment providers.

At this time, we do not accept:

  • Cash on Delivery (COD)
  • Personal checks
  • Money orders
  • Direct bank transfers

2. Secure Payments

Protecting your payment information is one of our highest priorities.

Our store is powered by Shopify and uses secure payment technology designed to safeguard your personal and financial information.

Security measures include:

  • SSL encrypted checkout
  • PCI-compliant payment processing
  • Secure payment gateways
  • Industry-standard fraud protection

For your security, Fixsia never stores your complete credit card number or CVV code.

3. Currency

All prices displayed on our website are shown in United States Dollars (USD).

If you're using a payment method issued outside the United States, your financial institution may apply currency conversion rates or additional fees. These charges are determined by your card issuer or bank and are not controlled by Fixsia.

4. Taxes

Where required by law, applicable sales tax will be calculated automatically during checkout.

Before you complete your purchase, you'll be able to review your order total, including the product price, any applicable taxes, and shipping charges.

5. Billing Information

To help prevent payment issues and processing delays, please make sure the billing information you provide is accurate and up to date.

This includes:

  • Billing name
  • Billing address
  • Card information
  • Contact details

Providing incorrect or incomplete billing information may delay order processing or result in your payment being declined.

6. Payment Authorization

When you place an order, your payment method must be successfully authorized before your order can be processed.

Once payment has been approved, you'll receive an order confirmation email containing your purchase details.

Your order will then move into our normal processing period before shipment.

7. Payment Verification

To help protect our customers and reduce fraudulent transactions, some orders may require additional verification.

If additional verification is needed, our support team may contact you using the email address or phone number provided during checkout.

Orders that cannot be verified may be delayed or canceled for security reasons.

8. Failed or Declined Payments

If your payment is unsuccessful, we recommend checking the following:

  • Card number
  • Expiration date
  • Security code (CVV)
  • Available funds
  • Billing address
  • Online purchase authorization

If your payment continues to be declined, please contact your bank or card provider, or try another accepted payment method.

9. Fraud Prevention

Fixsia actively monitors transactions to help protect both our customers and our business from fraudulent activity.

We reserve the right to review, hold, or cancel any order that appears suspicious, cannot be verified, or violates our Terms of Service.

If your order requires additional review, we'll contact you as soon as possible.

10. Need Help?

If you have any questions about payments, billing, or your order, our customer support team is here to assist you.

Store Name
Fixsia

Customer Support Email
support@fixsia.com

Phone
+1 (213) 495-4796

Business Address
3440 S Cordoba Ave
Spring Valley, CA 91977
United States

Business Hours
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)